Legal
Privacy Policy
Last updated: May 19, 2026
1. Information We Collect
We collect information you provide directly — such as your name, email, phone number, location, measurements, and uploaded images — as well as usage data and information needed to process payments.
2. How We Use Your Information
We use your information to operate the Platform: matching you with tailors, processing orders and payments, sending notifications, providing support, and improving our services.
3. Sharing With Tailors
When you place a request, relevant details (such as your garment needs, measurements, reference images, and approximate location) are shared with matched tailors so they can fulfil your order.
4. Third-Party Services
We use trusted third parties for payment processing, email delivery, hosting, and analytics. These providers process data on our behalf under their own security and privacy commitments.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You may access, correct, or request deletion of your personal information. Account deletion can be requested from your settings and is reviewed by our team before processing.
7. Security
We use industry-standard safeguards including encryption in transit and row-level access controls. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be reflected by the “last updated” date on this page.
9. Contact
For privacy questions or to exercise your rights, contact our support team via the details on our website.